Legal notice

Terms of Trade & Legal Notice

1. Overview & Acceptance This website is operated by Sarla. By accessing our site, making a purchase, or engaging with our services, you agree to be bound by these Terms of Service. If you do not agree to all terms, you may not access the website or use any services.

2. Handcrafted & Artisanal Products Disclaimer

  • All products listed on this platform (including handcrafted wooden wellness and massage tools) are individually crafted by traditional artisans.

  • Due to the organic nature of natural wood and manual production processes, each item features unique variations in grain, texture, weight, color tone, and minor dimensions. These variations are natural characteristics of authentic artisanal work and shall not be considered defects or grounds for claims of "not as described."

  • All items are sold strictly on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

3. Limitation of Liability & Use Disclaimer

  • Our products are intended solely for personal self-care, holistic wellness, and relaxation rituals.

  • To the maximum extent permitted by applicable law, Sarla, its founders, artisans, and affiliates shall not be held liable for any indirect, incidental, special, punitive, or consequential damages—including physical injury arising from misuse, skin sensitivities, or improper handling—resulting from the use or inability to use any product purchased from this store.

  • Our total cumulative liability to you for any single claim arising out of or relating to a product purchase shall be strictly limited to the actual purchase price paid by you for that specific item.

4. Intellectual Property Rights All content, designs, imagery, product names, logos, text, and graphics featured on this platform are the exclusive intellectual property of Sarla. Any unauthorized reproduction, distribution, scraping, or commercial exploitation of our visual or written assets is strictly prohibited and subject to legal action.

5. International Transactions & Currency Conversion

  • International orders are processed securely via authorized third-party payment providers (such as Razorpay).

  • Prices displayed in foreign currencies are estimates calculated via live exchange rates. Your issuing bank or financial institution may apply separate cross-border transaction fees, currency conversion charges, or international service fees for which Sarla bears no responsibility.

6. Governing Law & Dispute Resolution These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any legal disputes, claims, or controversies arising out of or relating to these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Madhya Pradesh, India.